These are the terms and conditions for the website design services website www.chromewebb.com. This website is owned and operated by ATHENAEUM COMPANY LIMITED with registered offices in KENYA. Please make sure you read the following terms and conditions carefully as they will govern your use of this website. If you do not agree with any of the following terms and conditions then you may not use this website.
These terms and conditions are to be read alongside our privacy policy which governs the way in which we handle and store your personal information which you also must agree to. Please be advised that these terms and conditions could be updated at any time, and it is therefore your responsibility to make sure that you check back to this page regularly to see if any amendments have been made as you will need to then abide by these.
The website www.chromewebb.com offers its users downloadable materials and bespoke consultancy services all on the topic of website design. In order to access and use these services then all customers will need to create an account and register on www.chromewebb.com. There are no charges or membership fees for setting up an account, instead customers are only charged for the services which they have booked.
To create an account users will be required to enter some personal information about themselves which is why we also need customers to make sure that they read the privacy policy alongside this document. Users will also need to create their own username and password which they will then have to enter each time. Having an account registered allows us to offer our customers the products and services which they have requested from us, as well as us being able to offer and advise recommendations to our customers depending on their own unique needs and interests.
All of the learning resources which are sold on www.chromewebb.com come in digital formats which could include but not be limited to ebooks, videos, online courses, video tutorials, or website designs and templates.
Customers can access these materials by logging into their account and from there they will be able to enter the full e-shop and learning library resources on www.chromewebb.com. New content and product lines are added daily, and all content is priced differently with this clearly labelled next to all the items. When a customer has selected an item they will add it to their shopping cart, where they will then proceed to the secure checkout.
As soon as the payment has been processed and the purchase has been completed then the customer will receive the learning resources which they will then have sent to their email address.
The content and learning resources which are sold on www.chromewebb.com are intended for the customer’s personal information use only. When this content is downloaded then the customer is transferred a limited one-time license where they can access and se this content on their own devices only.
It is forbidden to copy, attempt to copy, redistribute, modify or otherwise make publicly available any of the content which has been purchased on www.chromewebb.com. The intellectual property rights of all the content which has been downloaded remains with the respective publishers and authors of this content at all times.
Bespoke design services ca be booked by members when they log in to their accounts www.chromewebb.com and fill in the form on the website. We ask users to provide us with some information about the services that they are looking for, so that we may connect them with the best suited designer for their own unique needs.
We deliver all bespoke design sessions via video conferencing software, and we therefore ask that the user makes sure that they have up-to-date and working video conferencing software as well as a stable broadband internet connection to ensure that the sessions can run smoothly and are not interrupted.
We will therefore not be liable for any missed sessions or any interrupted sessions which have occurred due to internet connectivity issues. Sessions with design experts are typically booked in one hour sessions and the designer and the client shall agree in advance how many sessions they envision will be necessary depending on the unique needs of the client.
We ask that all sessions be paid for in advance, and the failure to make payment for any of the sessions in advance is for the sessions to be cancelled.
We accept both Visa and Mastercard as forms of digital payment. We process all payments on this website through a secure third-party payment provider. Payments for all goods and services must be made in advance of the goods or services being received, therefore any items from the e-shop or downloadable content must be paid for in advance by the customer before it is able to be delivered.
All items are delivered via link which is sent to the email address which is associated with the account on the membership.
All successful purchases will display the following billing descriptor ACCW, KENYA on your credit card statement.
Refunds for any of the items which are purchased on www.chromewebb.com can only ever be accepted in a few circumstances. This includes if the content that has been downloaded is the wrong item, if it is failing to load or there is an error or if there is a technical fault, or if the item which has been delivered is the wrong one to the one which was ordered.
If a customer wants to explore the possibility of getting a refund then they will need to send a request to a member of the www.chromewebb.com customer service team in writing, explaining in detail which of the above applies to them.
The customer service team needs to receive the request within one week of the goods being delivered otherwise they will not be able to consider it.
We are unable to offer refunds for bespoke design sessions. Customers may discontinue this service at any time.
Orders can be cancelled up until the time the order has been processed. Customers who cancel sessions with designers with less than 24 hours notice will still be liable for the full fee.
Customers can terminate their account on www.chromewebb.com at any time and this can be done online through the account settings. We ask that customers write to us to explain in writing why they have decided to discontinue this service, but this is optional.
We reserve the right to remove or revoke any customer accounts at any time and without prior warning if we believe that they have violated any of these terms and conditions.
The website www.chromewebb.com does not accept any liability for any losses of earnings which are experienced by business clients during the time that their website is being worked on or when the website goes live for the first time.
This includes if there are any technical issues with a new website and it needs to be taken off-line for any maintenance at any stage. The website www.chromewebb.comdoes not accept any liability for any missed deadlines or planned launch dates for websites which have been worked on with consultants. Timeframes for completion that are offered are an estimate only. Customers are responsible for providing as much information as possible in order to ensure a smooth consultation process and we shall not be liable for any delays which are experienced due to the customer not providing us with enough information.
If you have any questions or comments about any of the information in these terms and conditions then please get in touch with a member of the team and someone will come back to you as soon as possible.